Wednesday, 13 June 2012

Chloé Essay


Marketing encourages desire and aspiration through the construction of image of perfection. Is this acceptable?

Many consumers vehemently object to the very existence of Marketing. In this essay it will outline the reasons behind this and why the Marketing Industry can be blamed for creating an unnecessary image of perfection, which the public aim to be a part of.

Chloé

Gaby Aghion founded Chloé, the leading brand in the “Ready-To-Wear” range, in in 1952, after she moved to Paris, France in 1945. Along with creating Chloé, Gaby Aghion coined the term “prêt-à-porter” which means “Ready-To-Wear”. She then owned Chloé until 1985, when the company was bought-out by Dunhill Holdings (now Richemont Group). In 1997, Stella McCartney was appointed the Creative Director of Chloé.

As a fashion company, Chloé want their brand values to be seen as perfection, vintage and sophistication. They show this through their use of adverts, web design layout and print-based media. A majority of their adverts consists of perfectly portioned women having fun and being carefree. This is something that not all of society may be able to be a part of. Therefore, their target audience is the middle class, those higher up the social economic scale, (B,C1) which have the money to spend on Chloé products. Chloé are extremely simplistic with their marketing techniques; their main choice of marketing is print-based media – e.g. adverts in magazines, billboards etc. Chloé are a very female-based company, and they promote the beauty of women. 

Description: UserHomes:30052088:Desktop:Work:Marketing:Chloé:Chloé Advert.jpgThrough their print marketing material, Chloé are attempting to their consumers that they are a high-end, exclusive brand.

Their use of colours and layout add a vintage feel to the advert. Chloé also always have their logo, which is also very simple, in the advert. The only time Chloé included other words in the picture is when they are promoting their perfume.

The women that star in their clothing adverts particularly are without doubt, perfectly portioned and dressed well with perfect make-up. Realistically, these do not exist unless you are a model. These adverts only make the public desire to be like them, who then may be frustrated when they look at themselves in the mirror and do not see this. In their clothing adverts, the women used always seem to be on-the-go, this contradicts their image of sophistication and simplicity as the middle class, those higher up the social economic scale, (B,C1), are seen as never on-the-go, unlike those lower down the social economic scale. Chloé are attempting to sell a perfect lifestyle, on-the-go, but still looking fabulous. On the other hand, their perfume adverts take a very different route. The “perfect women” is still in use, but the adverts themselves are extremely simple. In most cases, it’s just the face of the woman on show with the bottle they are advertising. Also, in these adverts they use their logo and they add the title of the fragrance where needed.
Description: UserHomes:30052088:Desktop:chloe-ad.jpg
For example, in this advert, the woman is presumed naked, which again, shows natural beauty of being female. The perfume is something that people lower down the social economic scale can afford; unlike products such as dresses, bags and shoes that feature higher in the product pyramid – the types of products are only affordable for the very wealthy. They are targeted at a niche market. Therefore, the use of women in these adverts differs from those in their clothing adverts. This is because they are still beautiful but are showcasing a more natural feel, which is more obtainable by society.

The perfume adverts promote natural beauty, which is something that everyone can be included in. The adverts are plain and simple, which again is something that appeals to people lower down the social economic scale because it seems affordable. This makes them feel as though they are part of the higher class and can afford Chloé products.

Chloé produce products and adverts that create desire in the consumer; who then find they cannot live up to these “perfect” people’s standards. Perhaps super brands should begin to consider the psychological impact said marketing has on their potential consumers.

Adidas

Before Adidas was created, brothers Adi and Rudolph Dassler joined together and founded the company ‘Dassler Brothers Shoe Factory’. This was after the designer of the pair; Adi had started to hand make sports shoes in their mother’s washroom. Although the company grew, Rudolph left ‘Dassler Brothers Shoe Factory’ to start his own brand, which would later became Puma. The innovative design of Adi’s shoes began to grow, and he got his big break when Jessie Owens competed in the 1936 Olympics, being endorsed by and wearing track and field shoes of Adidas.

Adidas then become well known in the fashion scene when rap group, Run-DMC wore Adi’s creations in music videos and interviews etc. Along with this, in 2004, Stella McCartney launched a joint fashion line with Adidas and established a long-term partnership with the company. Stella McCartney calls the line she produced “Adidas by Stella McCartney”. Adidas are appealing to a different target audience by bringing in Stella McCartney who has an already established audience. Then, in 2006, Adidas announced their 11-year deal to become the official NBA apparel provider.

Adidas provide fashion and equipment for many types of sport, these being; football, tennis, golf, cricket, basketball, lacrosse, rugby, gymnastics, skateboarding, baseball, swimming and field hockey. Adidas, whether are a very sport-based fashion line, catering for all types. Furthermore, the company has produced a range of accessories that include; socks, sandals, eyewear, watches, lotions, perfume, deodorants, aftershaves, bags and baseball caps.

Description: UserHomes:30052088:Desktop:tom-daley-ad1.jpgDescription: UserHomes:30052088:Desktop:adidas_0.jpgAdidas’s print-based advertising suggests to the viewer that if you wear their brand, you will be the best you can. Their adverts are dynamic, sharp and full of colour. Like Chloé, they both portray a message that make consumers feel they need to fulfill something and when individuals do not perform to how they are expected in their sport, they feel frustrated and upset. Also, instead of using models in their print-based advertising, they use well-respected sportsmen and women. Meaning that the viewer will aspire to be like their idol. Some of the football teams that Adidas sponsor are, Chelsea, Real Madrid, Liverpool, AC Milan, New York Red Bulls and more. The audience will idolise these, and aim to be like them. The public that wears Adidas will thrive on the fact that they are wearing the same clothes as their hero and will believe they can be just like them; that is until they realise that they aren’t part of the elite group these stars are in. The connotations that come with wearing Adidas are; fame, power, wealth, health and exclusivity. The public will believe that if they buy Adidas, they will gain these pleasures.

Olympic swimmer, Tom Daley, sponsors this advert, which promotes Adidas’s aftershave, shower gel and deodorant. With a tag line like: “feel cool, feel confident,” they are suggesting to the audience that if you wear their products, you be cool and confident. But again, this is something that not everyone can aspire to and it gives false hope and advice.

Tom Daley – a normal boy that is obtainable by society, he still part of that elite minority that has stardom and fame that society do not.

On the other hand, Adidas and brands a like, such as Nike are not only worn in sports. Some people wear them for a statement to demonstrate to society what they can afford; and it puts people in social groups – especially in schools and college. This is because, Adidas are a brand that children can recognise and are more likely to be able to afford as they are sold in high-street stores and not exclusive like Chloé. Their brand values are seen as style, talent and perfection. Adidas want to you feel that you can be the best, like your idol. Which is why they use footballers as these are seen as the idols that young people/children respect and idolise.

Some industries may argue that they are trying to showcase their fashion in the best possible way, by modelling it on people who are seen better than society. Along with this, super brands like these keep the economy going, with their extortionate prices and this idea has been going for centuries. Furthermore, when promoting their print-based advertising, they do not state that this is “real life”. However, I feel this is not acceptable because there is no point in showcasing fashion worn on perfection, if the majority of society will not look that good or be able to afford it.

In conclusion, fashion companies, whether is be sport-based, female-based, perfume, denim etc. they all want their audience to feel as though they are part of an exclusive club where only those higher up the social economic scale can join. This is not acceptable because they make the consumers who cannot afford to join this “club” worthless. This quote from an unknown source sums up how many consumers and myself feel; “Advertisers constantly invent cures to which there is no disease.” It suggests that companies make consumers want things they see advertisements but don’t actually need them, along with feeling frustrated and upset when they cannot fulfill the look of those “perfect women” and “perfect men” used in promotional print-based media – which are represented as the norm. I believe that they also want you to purchase their products so, in a way, you are becoming like them and you can feel that you have something and will fit in with everyone else and continue what could be termed a vicious cycle. 

Wednesday, 23 May 2012

Chloé - PowerPoint

Thornton's - Slogan


Thornton's - Shop Leaflet, Front and Back



Thornton's - Bus Advert


Thornton's - Easter Logos


Thornton's - Christmas Logo


Thornton's - Halloween Logo


Thornton's - Valentine Logos



Thornton's - Bus Stop Advert


Thornton's - Magazine Advert


Thornton's - NSPCC Logo


Thornton's - Pitch

Thornton's - Media Plan


Thornton's - Tesco


Thornton’s Partnership with Tesco:

Shops such as Tesco and Sainsbury’s have a partnership with Thornton’s. These shops are selling Thornton’s chocolate at a reduced price. For example, over the Christmas period, Tesco were selling a Thornton’s set at half the price, meaning that Thornton’s will miss out on £7.99 every time someone buys it. With this in mind, we believe that it’s actually destroying the company. On BBC News, there is an article from Summer 2011, and Thornton’s stated, “…weak trading comes as a number of retailers are struggling against a backdrop of lower consumer spending.” We think this because people will rather go to Tesco and other shops to buy the products for a cheaper price and convenience. To solve this, we feel it would benefit Thornton’s, if they were to cut off this partnership; making potential customers shop in Thornton’s if they want their chocolate.

Star & Moon aim to re-brand Thortons will a new image that suggests class and specialty. We want the customers to feel special and exclusive when they shop in Thorntons. We aim to do this by changing the logo, slogan, colour scheme, shop layout and adding new chocolates to the range. 

Thornton's - Audience & Issues



Target Audience

An important area to discuss is the target audience. Thornton’s can appeal to anyone but their main audience is females around and between the age ranges of 20-40. This is because many girls love to treat themselves to chocolate and also buy chocolate for their children or family members. It can also appeal to the male audience as well as they buy chocolates for their girlfriends or wives. However, we would estimate the percentage of audience that buy from Thornton’s are female; approximately 80%. The socio-economic class of the audience is middle class and the occupations are usually students, part and full time employment and mothers. 

Heading for Administration

The problems Thornton’s are facing is the fact that they, like many big brands these days, are heading for administration. They are struggling to make and maintain sales due to high store supermarkets such as Tesco’s selling their products at a cheaper price – usually at least half of the RRP price.

Although this partnership with supermarkets such as Tesco’s bring them some money in, we feel that by dismissing this partnership, it would work out better for Thornton’s as if people want to buy Thornton’s chocolates they go to Thornton’s instead of their local supermarket.

The fact that people buy their Thornton’s chocolates from supermarkets more than Thornton’s shops indicate that they feel the Thornton’s prices are too expensive as people would rather pay less if the chance were there. Therefore we would propose that Thornton’s reconsider the price of their products and reduce them accordingly. Another idea would be to do offers such as BOGOF or half price etc.

Due to lack of sales, 180 Thornton’s shops have been closed down across the UK since summer 2011. Thornton’s have had no choice but to close down shops due to not being able to supply the funds to keep them open and running. This action from Thornton’s has left a smaller amount of shops dotted around the UK and mostly of tiny sizes. Our ideas for shop improvements are below.

Colours & Shop Presentation


We felt that although the colours Thornton’s currently use suits the theme of chocolate, people find them rather bland. We feel that the traditional Thornton’s colours – different shades of brown – should be kept but only for backgrounds and logos. We believe that with the use of colours it would attract people to them. For example, there is the idea of having certain sections different colours.

By this we mean, chocolate that is mint flavoured has a green coloured section, chocolate that is orange flavoured has an orange coloured section, chocolate that is strawberry flavoured has a red coloured section, and etc. As well as the addition of bright colours, we felt that the shelves and display areas should be improved by the use of materials. Products are just placed on wooden shelves and so we would want to introduce using silk to add more luxury. All shelves would have silk neatly laid out so it doesn’t look messy or over the top. Each silk would correspond to the correct colour for the particular chocolate displayed upon it.

Something else we find problematic is the size of the Thornton’s shops. Many of them are relatively small and with displays placed around the shop to promote products, it becomes very compact and even more crowded when there are customers browsing within the shop. To tackle this problem we feel that Thornton’s should expand the sizes of their shops.

We came up with an idea for a new Thornton’s shop in our city of Portsmouth. In Commercial Road – the main shopping area – there is a large commercial property available along the main high street. It used to house the extremely large Woolworths store before it shut down back in 2008.

We feel that the entire property would be too big for Thornton’s so the property would be split in half and Thornton’s would acquire the inside section which has doors to the Cascades Shopping Centre as well as an elevator to a café area which overlooks the store. We strongly believe this is an excellent idea as the shop floor would be a regular, yet large, Thornton’s with plenty of floor and display space, and there could be a Thornton’s café above, which would sell specialised deserts. 

 TV Promotions

An idea we have come up for to promote Thornton’s to the public is to have appearances on television show, This Morning. This fits in with our idea of a partnership with ITV. We would use our partnership with ITV to constantly promote Thornton’s in the form of live appearances and TV adverts.

Our target audience is females in the age ranges of 20-40, which is perfect as this is the audience of This Morning and other ITV programmes such as Take Me Out, Coronation Street and I’m A Celeb! which we would be sponsoring.

On This Morning, we would have Gino D’acampo demonstrate chocolate making for the upcoming events. As well as having a Thornton’s representative on the This Morning sofa talking about Thornton’s and the upcoming events. We strongly like the idea of having Gino D’acampo making chocolate as he is a regular on This Morning and is well known. We would want him to become the face of Thornton’s, similar to Jamie Oliver being the face of Sainsbury’s.

This wouldn’t just be publicity for Thornton’s in general but would also promote public awareness of the upcoming events that are taking place nationwide in main cities of London, Bristol, Birmingham, Manchester, Leeds, Edinburgh, Glasgow, Portsmouth, Southampton, Cardiff and Newtown. We would use this time on air to talk about Thornton’s and promote the company as much as possible.

Another idea is that on This Morning, there is a Thornton’s text in competition. Examples of the competition question are:
“What is the colour of the Thornton’s logo?”
“What is the traditional shape for Easter chocolate?”
“In what city is the Thornton’s Chocolate Extravaganza event taking place?”

We feel that this is a good idea as it gets people involved, makes it fun and promotes Thornton’s. Most importantly, we would strongly highlight the fact that we have a partnership with NSPCC and so all the money raised from competition entries are split with the NSPCC. To enter, people would text their answers from the list of three given answers (in the form of A, B or C). Texts would cost £1.
Therefore for each text, 50p would go towards NSPCC.